IMPOWR for Pathways Community HUBs (PCHs)
IMPOWR for Pathways Community HUBs is certified to the PCHI Model ®
The Pathways Community HUB Institute® is a national nonprofit dedicated to partnering with communities to advance whole person, community-based care through the PCHI® Model – an outcome-oriented framework that empowers local networks to improve health for all.
CHW-Friendly Workflows
CHW-friendly workflows support fidelity to the model and efficient documentation
Designed by SMEs
Built with best practices informed by experienced HUB leaders, CCAs, and CHWs
Ready to Go
Pre-loaded with Episode of Care workflows and all 21 PCHI Pathways
HUB Staff Efficiencies
PCHI reporting, referral management, auto ‘pay points’, invoice reconciliation, and more
Transforming how community-based care coordination networks deliver health and social care
The Heart of the Model is the CHW Experience ...
The PCHI model emphasizes CHWs as central to care coordination work. IMPOWR’s CHW workflows are a major differentiator. IMPOWR feels natural, increases quality, saves time, reduces documentation burden, and highlights “what’s due next”.
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Clear CHW login dashboard to view caseload and tasks
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Visual pathways (“workflows”) showing steps / next actions
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Participant enrollment uses PCHI-aligned forms (Visit, Demographic, ...)
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Integrated Pathways Learning Modules
IMPOWR Feature
Secure Messaging
Automated Tasking
Configurable Workflows
Role-based Permissions
Real-Time Dashboards
Beyond PCHI
Why it Matters
Securely communicate within HUBs and across CCAs & CHWs without email or other apps
Never miss a follow-up or critical CHW action!
Your Pathways, your forms, your way!
Security and simplicity based on user roles
Stay ahead with live data on Pathway engagement that helps make decisions
Seamlessly track referrals, other programs, funders, and reporting all in one system.
IMPOWR is a true enterprise platform — meeting your needs beyond PCHI
IMPOWR offers a 360-degree view of your organization — a single system of record, bringing together service, operations, analytic, compliance and revenue tools in a platform which — singularly or integrated with existing systems — provides: One Unified Enterprise Solution, Efficient Service and Referral Tracking, Billing Data based on Funder Contracts and Delivered Activities, Seamless Compliance and Auditing, and Actionable Insights.
Switching from Another System? We’ve Got Your Back.
Whether you’re moving from spreadsheets or another vendor, our team makes it simple:
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Data migration support
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Onboarding + System Administrator and CHW training
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Dedicated implementation lead (Project Manager)
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Customized configuration for your HUB
Step 1: Assessment & Discovery
Step 2: Migration Design and Cutover Plan
Step 3: Data Cleansing & Mapping
Step 4: Development & Testing
Step 5: Execution (Go-Live!)
Interested in Connecting with HIEs/CIEs?
Pathway HUB networks may work with Health Information Exchanges (HIEs) or Community Information Exchanges (CIEs). IMPOWR can integrate to enable high-quality, whole-person care.
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Continuity of Care Documents (CCDs) summarize healthcare provider treatment information and may include current conditions, medical history, alerts, insurance information, medications, plan of care, vital signs, and more.
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CCD data can be exchanged via a Consolidated Clinical Document Architecture (C-CDA), a standardized, machine-readable HL7 format.
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Our team can support specific use cases to integrate with this data.
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Example use case: receive Admission, Discharge, Transfer (ADT) hospital information about community members being served through your hub
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Why HUBs Trust Us
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Created through partnering with PCHI, PCHI HUBs and CHW experts
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Responsive support team
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Fast setup & updates
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Future-ready enterprise architecture
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Strategic, needs-based, public health–focused
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Founded by caring professionals with a shared passion for community health